Saturday, August 18, 2007

An eye opener- Carpenter's House

An elderly carpenter was ready to retire. He told his employer-
contractor of his plans to leave the house building business and
live a more leisurely life with his wife enjoying his extended
family.

He would miss the paycheck, but he needed to retire. They could
get by.The contractor was sorry to see his good worker go and
asked if he could build just one more house as a personal favor.
The carpenter said yes, but in time it was easy to see that his
heart was not in his work. He resorted to shoddy workmanship and
used inferior materials. It was an unfortunate way to end his
career.

When the carpenter finished his work and the builder came to
inspect the house, the contractor handed the front-door key to
the carpenter. "This is your house," he said, "my gift to you."

What a shock! What a shame! If he had only known he was
building his own house, he would have done it all so differently.
Now he had to live in the home he had built none too well.

So it is with us. We build our lives in a distracted way,
reacting rather than acting, willing to put up less than the
best. At important points we do not give the job our best effort.
Then with a shock we look at the situation we have created and
find that we are now living in the house we have built. If we had
realized that we would have done it differently.

Think of yourself as the carpenter. Think about your house. Each
day you hammer a nail, place a board, or erect a wall. Build
wisely. It is the only life you will ever build. Even if you live
it for only one day more, that day deserves to be lived
graciously and with dignity. The plaque on the wall says, "Life
is a do-it-yourself project." Your life tomorrow will be the
result of your attitudes and the choices you make today.

Tuesday, August 07, 2007

How can we face challenges

The Japanese have a great liking for fresh fish. But the waters close to Japan have not held many fish for decades. So, to feed the Japanese population, fishing boats got bigger and went farther than ever. The farther the fishermen went, the longer it took to bring back the fish. The longer it took them to bring back the fish, the stale they grew.
The fish were not fresh and the Japanese did not like the taste. To solve this problem, fishing companies installed freezers on their boats. They would catch the fish and freeze them at sea. Freezers allowed the boats to go farther and stay longer. However, the Japanese could taste the difference between fresh and frozen fish. And they did not like the taste of frozen fish. The frozen fish brought a lower price. So, fishing companies installed fish tanks. They would catch the fish and stuff them in the tanks, fin to fin. After a little hashing around, the fish stopped moving. They were tired and dull, but alive.
Unfortunately, the Japanese could still taste the difference. Because the fish did not move for days, they lost their fresh-fish taste. The Japanese preferred the lively taste of fresh fish, not sluggish fish. The fishing industry faced an impending crisis! But today, it has got over that crisis and has emerged as one of the most important trades in that country! How did Japanese fishing companies solve this problem? How do they get fresh-tasting fish to Japan ?
To keep the fish tasting fresh, the Japanese fishing companies still put the fish in the tanks. But now they add a small shark to each tank. The shark eats a few fish, but most of the fish arrive in a very lively state. The fish are challenged and hence are constantly on the move. And they survive and arrive in a healthy state!They command a higher price and are most sought-after. The challenge they face keeps them fresh!
Humans are no different. L. Ron Hubbard observed in the early 1950's: "Man thrives, oddly enough, only in the presence of a challenging environment." George Bernard Shaw said: " Satisfaction is death!"
If you are steadily conquering challenges, you are happy. Your challenges keep you energized. You are excited to try new solutions. You have fun. You are alive! Instead of avoiding challenges, jump into them. Do not postpone a task, simply because its challenging. Catch these challenges by their horns and vanquish them. Enjoy the game. If your challenges are too large or too numerous, do not give up. Giving up makes you tired. Instead, reorganize. Find more determination, more knowledge, more help. Don't create success and revel in it in a state of inertia. You have the resources, skills and abilities to make a difference.

Wednesday, August 01, 2007

Importance of Discipline at Work

Discipline is our ability to exercise control our behavior and emotions. This is a very important soft skill to carry out our work smoothly. We may have number of certificates, diplomas and degrees . But without discipline we are zero. While at work or at home maintaining discipline is very important to attain our successful life. At work please try to follow all house rules. Maintain positive relationships with others. Avoid arguments and refrain from fighting. Develop “ I CAN DO” mentality. Please just bear in mind that which ever industry we are in our prime responsibility is to provide well disciplined hospitable climate to our customers. Each of us want to be a HERO to deliver service directly or indirectly to our customers. ? If so we should accept , work hard & industrious and continuously try to achieve our goal. This should be our discipline.

How to turn your customer’s complaint into a positive one?

  How to turn your customer’s complaint into a positive one?   1. Listen   When a customer comes to you with a complaint about one of ...